ACCOUNT & DATA REQUESTS

Your data. Your request.

To request account or data deletion, email admin@ownalgym.com with the subject “Where’s My Bird account or data deletion”. You can also contact your club directly.

What to include

• Your club name and the app you use: Where’s My Bird or Where’s My Bird Club.
• The email associated with the account, and whether you want account deletion, specific records removed or a correction.

Do not include a password, verification code, full NFC card number or payment-card details. We or the club may need to verify that you are entitled to make the request.

Who handles the request?

Your club manages the member, guest, credit, score and operational records on its RAC server. We can help route a request to the appropriate club contact. For information sent directly to developer support, contact us at the email above.

Records that may remain

Some accounting, transaction or operational audit information may need to remain for the club’s obligations. The club will determine what can be deleted and explain any information it needs to retain. Removing the app from a device does not remove records from the club server.

Read the privacy notice for more about how information is used.